Emergency Services Provides Peace of Mind

The Village at Castle Pines maintains its own in-house Emergency Services department, which supplements the services provided by Douglas County and South Metro Fire Rescue Authority. Castle Pines Emergency Services (CPES) is responsible for providing Safety, Security, and Service to the residents and visitors of the Village at Castle Pines.

CPES is funded by homeowner monthly dues and is staffed 24/7/365, including holidays. Its dispatch and administrative offices are located in the CPHA building.

Use Dwelling Live for guest access to the Village.

Learn more about access by guests, and card-access amenities.

Alarm monitoring, vacation monitoring

Vehicle RFID cards, passes

Understand what a covenant-controlled community means to you.

At the direction of the Homes Association, Emergency Services helps to monitor the Village for covenant violations. View the Rules and Regulations and Covenant Enforcement.

LIVING IN SAFETY

Monitoring Your Home

Emergency Services provides security and monitoring services to ensure the community and your home stay safe.

Emergency Services and South Metro Fire developed a comprehensive action plan for emergency preparedness.

Know your safest route and have your exit strategy set.

Lock and leave living at its best. Welcome, travelers!

Connected and protected. Home alarm monitoring from your neighborhood.

Prior approval must be obtained from Emergency Services for all moving trucks coming into the Village.

Our team monitors traffic and parking in the Village.

Wildlife

For wildlife concerns, contact dispatch, and they can connect you with the Division of Wildlife to handle most wildlife-related problems.

ES patrol officers will provide courtesy rides within the Village should you be concerned that you are unable to drive yourself safely.

Village Emergency Services officers often can assist in solving minor problems such as alarm systems, shutting off the water or gas.

Vehicle Assistance

We can help with minor vehicle problems, such as a jump starting your car, roadside safety, and courtesy rides.

HERE TO SERVE

We take service seriously. We actually answer the phone.

Reach out for questions or concerns you don’t see addressed here. Residents can access forms and documents here.

303-688-6447
Fax: 303-688-4992

303-688-6446

esadmin@thevillagecastlepines.com

Send us a message

For emergency situations, please call Emergency Services. For email inquiries we’ll get back to you as soon as possible.