The Village at Castle Pines boasts an active and involved neighborhood. Several hundred members of the Homes Association were in
CPES staff and officers are proud professionals that are highly trained to provide quality assistance to Village residents and guests.
The department provides continuing education and training to assure that the officers remain at the forefront of their profession.
CPES Officers have a wide variety of job-related experience including, but not limited to emergency medical service, CPR, various aspects of law enforcement, security, firearms training, firefighting and military backgrounds. All Patrol Officers are required to qualify in a certified law enforcement firearms training program and receive monthly continuing education in various aspects of their jobs.
The department is divided into three divisions: Patrol, Dispatch, and Access Control. All three of these divisions work together, striving to provide the best and most professional service possible to every member of our community. CPHA assessments fund the operations of this department.
The Village has at least one EMT on patrol at all times to provide residents a level of service more quickly than a County resource might be able to provide.
The Patrol Division of Castle Pines Emergency Service (CPES) is structured to operate similarly to a city police department. Patrol Officers travel in marked patrol cars equipped with emergency equipment. They are scheduled throughout a 24-hour period, seven days a week, to provide a safe and secure environment for people to live and work. CPES can respond to any call for service anywhere within the Village.
Some of the services provided by the CPES Patrol Division include:
Castle Pines Emergency Services is not a post-certified police agency; however, CPES Patrol Officers do carry firearms, ASP batons, Oleoresin Capsicum Spray (pepper spray, or “OC”), handcuffs, and a variety of other tools necessary to help them perform their job effectively.
All Officers are thoroughly trained in using the above-mentioned security tools and equipment and are required to successfully pass the same training courses that a police officer must complete before they are authorized by the department to carry or use them on duty.
Many of our Patrol Officers have prior law enforcement experience, are post-certified, and have military and/or security experience. Additionally, several full-time Patrol Officers are certified as instructors in Pressure Point Control Tactics (PPCT), Chemical Agents (OC Spray), Law Enforcement Firearms Training, and CPR/AED/Basic First Aid.
CPES can provide life-saving services to the community during a critical incident. If they are not already certified at the time of hiring, all full-time CPES patrol officers are required to become state-certified emergency medical technicians.
Dispatch is located inside the CPHA building. The Dispatch Center is equipped with the most current in radio, alarm and CCTV monitoring technology. Dispatch Officers undergo intensive, localized training specific to the unique needs of the Village community. A call from a resident to the Dispatch Center for assistance, gate clearance, general questions or for an emergency are routed through the Dispatch Officer on duty.
Dispatch monitors the alarm systems for every home in The Village at Castle Pines and initiates the proper response from the Patrol Division when alarms are received. They correspond directly with South Metro Fire Rescue and the Douglas County Sheriff’s Office to initiate and direct further medical and/or law enforcement response when needed.
They field complaints, questions, or calls for service from homeowners, guests, or persons working inside the Village.
Dispatch assists residents in need of RFID tags, Fitness Center access cards, and pool passes. They can issue vehicle passes for contractors and construction workers. In addition, they monitor the surveillance systems (CCTV) in place at all gated entry points and CPHA facilities. For residents that do not use dwellingLIVE, dispatch officers enter guest clearances and homeowner information into our access control database.
CPES Gate Officers are the most well-known faces of the Emergency Services department. They are responsible for admitting all guests and homeowners to the Village during staffed hours, providing directions and maps to guests and service personnel, and they are instrumental in aiding the Patrol Division by keeping a watchful eye on their surroundings and reporting any suspicious activity that they may see. A smile, a wave, and some friendly conversations are always welcome on the way into our community, so please don’t hesitate to stop and say hello!
Should you wish to be considered for current or future openings, please submit a letter of intent, a resume, and an Application for Employment form to CPES.
